Customers rated "VAYLA" Excellent
This year marks 25 years of Vayla Vancouver.
25 years of style, laughter, and connection with customers who have become like family.
As a heartfelt thank you, we’re offering exclusive Pre Christmas Sale discounts up to 80% off. Plus, enjoy extra savings when you buy more:
10% EXTRA OFF when you buy 2 items
15% EXTRA OFF when you buy 3 items
20% EXTRA OFF when you buy 4 or more items
Discounts are automatically applied at checkout.
Thank you for being part of our story. Here’s to many more years of timeless style, together.
Shop the Pre Christmas Sale now and celebrate with us!
With love and gratitude,
Vayla Vancouver
Frequently Asked Questions
All orders are covered by a 30-day money-back guarantee. If you are not completely satisfied, you can return the item and receive a full refund – no questions asked.
As soon as we have confirmed payment, we will immediately begin processing your order. Your order will normally be processed and shipped within 24 hours. Once your order has been shipped, you will receive a confirmation email with your tracking number so you can always track the status of your order.
As soon as your order has been shipped, you will receive a confirmation email with a link to your personal tracking information, so you can stay up to date on the status of your order at any time.
We offer a 30-day money-back guarantee. If you are not 100% satisfied with your purchase, you can return any unused item without any hassle within 30 days of receipt. Refunds will be made to the original payment method or as store credit as soon as the items arrive at our warehouse.
We are always here to help you! Whether you have a question or just want to chat, we are available every day of the week. Our opening hours: Mon–Fri: 9:00 a.m.–6:00 p.m. Sat–Sun: 9:00 a.m.–4:00 p.m. We strive to respond within 24 hours, but we always try to respond as quickly as possible. Write to us at: contact@vaylavancouver.com
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We stand behind every order. If you’re not completely satisfied, simply return or exchange your item within 30 days - no questions asked, hassle-free.

We deliver your order safely and on time with trusted carriers such as Canada Post, Purolator, UPS, and FedEx. Shipping is always free, and every parcel includes tracking for peace of mind.

Shop confidently - our SSL-secured checkout keeps your data protected. Pay safely with Credit Card, Google Pay, Apple Pay, or Shop Pay.

Questions or concerns? Our dedicated support team is available 7 days a week to assist with orders, returns, and product advice. We read every message and respond as quickly as possible.


